What our customers say about us
From 236 reviews
Knowledgeable and courteous. Helped fix the front door lock at popular retail store we just built. Reasonable prices and was able to perform same day service. Highly recommend!
via 
Great service and price.
Response from
Thank you Gary
via
Ben rekeyed all the locks in our home. He did an outstanding job. Here are some specifics
1) Worked us into his schedule meeting our timing needs. Had an unanticipated opening and called to move us up even sooner. Kept us updated right up …
read more
via
Responsive, reasonable prices, and great work. Highly recommend!
via
Ben was amazing and extremely professional. I would recommend this business to everybody.
Response from
Thanks for the review!
via
This is the second time we have used BA Locksmith. Once on my mothers home and now our home. Both times he was able to fit us into his schedule right away and both times he was in and out quickly and did a perfect job. We actually purchased…
read more
Response from
Thank you. I'm pleased that I had the parts you needed with me. I try to anticipate what my customers will need for me to complete each job.
via
Good quality lock installation for a fair price.
via
Professional, efficient, and a delight to talk to. Look no further- you’ve found your locksmith!
via
Service simply could not be better. Work was accomplished expeditiously in every aspect. Would use Ben again whenever the need arises. No phony charges. Every part of the job was explained to my satisfaction. It is a pleasure to write a …
read more
via
Was prompt and friendly. Performed the work efficiently and was straightforward.
via
Ben has great customer service, was very easy to work with and very knowledgeable. Would definitely recommend!
via
Fast, excellent service.
via
Professional first class service! Will definitely use again. Highly recommend!
Response from
Thank you!
via
The serviceman arrived on time, as scheduled. He was very thorough and fast, changing several locks, and he was very pleasant to work with, plus the cost was reasonable. I am very happy with his work, and I would definitely recommend this…
read more
Response from
Thank you so much for your recommendation! We are always here to help out as best we can.
via 
Great work, friendly folks, fair prices!
Response from
Thank you for recommending us! 😁
via
Ben did a fantastic job of installing an automated door entry system in two separate buildings for us. Great service, very professional & detail oriented. Would definitely recommend using this company.
Response from
Thanks Brion!
via
BA Locksmith & Security LLC is refreshingly professional, knowledgeable, customer service and satisfaction driven, reliable and extremely friendly! They provided expert service to our company, evaluated and ensured the safety and security …
read more
via
Ben is very professional and his work is timely and his prices are fair and affordable. We would highly recommend his services. Great all around experience.
via
Excellent craftsmanship from BA LOCKSMITH. The years of experience evident in their work. We had a broken latch which they replaced. The door handle works very nicely now. Also straightened the front door handle which another smith left …
read more
via
Really nice !! Quick, polite, friendly !
No one can ask for more in an 'emergency' situation. Thanks for helping in my self caused 'position'. Will recomend. Thanks again !
Response from
So glad I could help you out! Have a great day
via
Had a very positive experience with this company. They were timely, efficient, and clean. I would use them again.
Response from
Thank you Kent!
via
Friendly, efficient service at a reasonable price.
via
How refreshing – a company who actually listens to their customers to understand what they need, and then delivers!
I tried another locksmith company first. They came in to my home and from the beginning told me how awful my locks were and…
read more
via
Got appt same day we called for service. Ben was great, his work was
quality. Will use him again for sure !!
via
Ben was so great to work with! Super friendly, knowledgeable and helped find a solution for our exact needs. Highly recommend!
via
Ben arrived promptly and worked efficiently. I can't speak to value since I have no comparison, but the price seemed right for the job performed. I recommend BA Locksmith for any lock needs you might have.
via
Such great service but more importantly a trust worthy and good man. Thank you!
via
Locksmith that responded to open our locked car was on time, fast and courteous. Would definitely use BA Locksmith again
via
Great service! Incredibly friendly and would be happy to work with again!
via
Very nice to work with. Able to respond promptly and get our home re-keyed so we have greater security. Great job and thank you!
via
Ben arrived on time and ready to work. He rekeyed 4 locks on 3 exterior doors. He was professional, as well as friendly and courteous. He is very knowledgeable about all facets of his industry, and was able to answer all questions we …
read more
via
We were looking for a locksmith to rekey our newly purchased home in Boise. Ben answered our request more quickly and politely than anyone else we tried to contact. He came out the next day at the scheduled time and did an excellent job at …
read more
Response from
So happy I could be of service to you!
via
Prompt and thorough service.
via
Great experience with BA Locksmith – Ben Fields. Ben is an expert in his field and helped us make great choices for our home security. He is professional, efficient, METICULOUS, and very personable. He came highly recommended by friends …
read more
Response from
Thank you for the best review ever! And thank you for the work.
via
Next day service and refreshing to find someone that did what they said they would do when they said they would do it. Very friendly and offered good advice to get the best value.
via
Ben serviced my rental property in Eagle this past month. He was kind, professional, and very knowledgeable. His fees were reasonable and service was quick! Would definitely recommend and will be using his services in the future.
via
Great service and great value! My wife and I are new to the area and Ben came by same day to re-key our whole house. Thanks Ben!
via
We locked ourselves out of our house and within 20 minutes of our call, he was there to get us in. Highly recommend.
via
Fast and Friendly Service! He was able to come the same day I called, answered all of my questions and had everything done quickly.
Response from
So glad that I could live up to my motto! Thank you
via
Ben is a fabulous locksmith. He is super responsive and fairly priced. If you need a high-security lock solution, Ben is the person to design that for you. Highly recommended!
via
Great service and super fast! Thank u!
Response from
My pleasure!
via
Such a wonderful person! And of course did a great job! Thank you! 😁
via
Showed up on time and literally took minutes to get us taken care of with a new lock and keys. Great job.
via
I called Ben to help me unlock an antique desk that locked automatically when I closed it. I scheduled next day service with him but he called later in the afternoon and said he could do it this evening if that worked out for me. His …
read more
Response from
Thank you Carol!
via
super professional!
super fast!
Response from
Thank you Sue!
via
Ben was professional, friendly, and I felt safe having him in my home taking care of our security needs. Would highly recommend!
Response from
Thanks Dave! One of these days I will have to try and compete with your Halloween Decorations. Pleasure meeting you.
via
I had an absolutely wonderful experience with BA Locksmith & Security. Within the half hour of calling for service, Ben was at my door. He was extremely polite and professional, and he rekeyed all of my locks (many), plus made 6 spare …
read more
Response from
You're welcome! My pleasure
via
We had a great experience with Ben, he was so quick, efficient and even fixed our door so it wasn’t so quirky. Thanks would highly recommend
via
they had fair prices other than that they were good
via
they had fair prices other than that they were good
via
Ben was great! Helped work with my schedule, great customer service, efficient, and very personable. I definitely recommend working with him!
Response from
So happy I could help. Have a great day!
via
Ben is highly experienced and knowledgeable. He is also personable and helpful. He works quickly but correctly. We recommend him and will certainty use his services again. Today he did several jobs for us, and all of them were done very …
read more
Response from
Thank you Laura!
via
We could not get our safe to open and we needed to leave town the next day – Ben rearranged his day and came right over! He fixed our safe and asked if there was anything else he could do for us! He then proceeded to fix 3 doors/locks that …
read more
via
Kind, courteous, competent, punctual, affordable. Also, I can open my front door again!
via
Thanks!
via
Very friendly great price!!!!! I will recommend as well as use them again when needed!
Response from
Thanks Gary!
via
Very helpful and knowlageble
via
Fast, friendly and reasonable.
Response from
Thanks Mario!
via
We just purchased a new home in Eagle with nine separate door levers and deadbolts...all keyed alike. They were Schlage locks, but only Kwikset offers the smart key system. The replacement locks were well over $300 and of course it was …
read more
Response from
Thank you for the recommendation!
via
Great service! Ben was right on time, and he fixed the problem quickly. I’ll definitely call Ben if further needs arise, and I will recommend him to anyone needing a locksmith.
via
He was prompt and efficient. He rearranged his schedule to come to my home when it worked for me. Very personable.
via
I was very happy with Ben, very professional & fixed the lock & door handle very quickly & price was reasonable. I would use Ben again!
via
I had a great experience with BA Locksmith & Security. Professional, timely, and made sure I was well informed.
via
Highly recommend! Ben was so knowledgeable about each product and offered a wide range of solutions that fit our needs. So friendly and easy to work with.
via
Prompt, friendly service. Priced as promised. Easy to work with and answered all my questions politely and did not make me feel stupid. Unfortunately I had called a few local competitors who were very unpleasant. Happy to have found BA and…
read more
Response from
So glad that I could answer your questions and help you out. Thanks for the work!
via
Quick, punctual and reasonably priced. Great service!
Response from
Thanks for the great review!
via
Excellent experience and service. Helped provide a solution for our picky household lock needs. Definitely recommend :)
via
Great service and I would use Ben at BA Locksmith again.
via
The owner was very helpful and accommodating. I highly recommend.
via
Highly recommend, outstanding customer service!
via
Excellent customer service!
via
Ben is quick and professional with competitive rates.
via
Ben was very efficient and friendly.
Response from
Thanks Tobi.
via
This company was great! Loved the personal service and quick response time! I highly recommend BA Locksmith.
Response from
Thank you Jennifer! It was a pleasure meeting you.
via
Very helpful lead me to what I needed
via
I found these guys online. They recommended a brand of deadbolt to get to replace my broken one and that would rekey easily with my existing doorknobs and came out on time the next day to install them for and even fixed an issue with the …
read more
Response from
Thanks Wendy! Glad I could help out
via
Returned my call quickly and arrived on time ready to do the work. Professional service!
via
Great Service.
via
The locksmith was very efficient, gave me a fair price and was super quick to come to the rescue when I had locked my keys in my car. Would definitely recommend!
Response from
Thanks Kaylie!
via
Very friendly, on time and did a great job!
via
Ben was reliable, prompt, courteous and a very pleasant person to do business with. Definitely recommend BA Locksmith.
via
Came out early to get me in my truck! Was really quick and a genuinely nice guy! Fair prices
via
Had an emergency where we needed to change locks asap... called BA Locksmith and they arrived that day and changed the locks. The locks work much better now after the re-keying. Thank you so much for the fast and friendly service. Would …
read more
Response from
So happy to help! 😀
via
Excellent service and great rates.
via
Ben did a fantastic job and made sure we were completely satisfied before leaving. We will use him in the future and confidently recommended others use B A Locksmith!
via
Great Service and right on time.
via
Ben provided us with fast and friendly service. It will be very obvious that from the time you meet Ben he wants to provide you with exceptional service, service so good you will tell others about BA Locksmith
Response from
Thank you for your kind words and acknowledging my commitment to excellent service!
via
Professional, knowledgeable, courteous, on-time. Ben answered the phone first time we called and showed up at the scheduled time. Ben was prepared and performed his work confidently and professionally. StepUpTechnology will be referring …
read more
via
Ben did a great job. He fit us into his busy schedule. He asked for photos of our particular lock so he could bring the right parts to the job if needed. He explained everything, was on time, and did just a great job. We definitely would …
read more
via
Ben did a great job servicing our doors. He was very friendly and even more important, did a great job. He knows his stuff! I would highly recommend him for any locksmith needs. Thanks, Ben!
via
Extremely fast and friendly service. He was able to match our keys up to blanks with a texted picture and had better pricing than others in the valley. I would recommend BA for both business and personal lock and key needs. Great company to…
read more
via
Ben was prompt on his time arrival and did the job in the time he said would have it done. I will definitely call him for any lock needs. Highly recommend him and his company in the future. Thanks Ben.
Response from
Thank you. I really appreciate your feedback. Enjoy your day!
via
Very prompt and excellent service. Will use again.
via
Called when I locked myself out of the truck. BA was there in 15min and opened it right up for me. Thank you so much. Will for sure use them again when I need them
Response from
Glad I could help! Have a great weekend
via
Very friendly, responsive and professional. I highly recommend this company.
via
Very fast, friendly and responsive service. Thanks!
Response from
Thanks Jordan. I appreciate your business
via
Ben was extremely prompt and professional. He delivered as promised and had excellent advice on our systems. Without hesitation, I would easily refer him to anyone.
Response from
Thanks Lou. I'm happy to help out with anything your company needs.
via
What a great locksmith! Prompt, kind, knowledgeable, has fair pricing, and did a wonderful job for us. I highly recommend, will refer this company to all who ask for locksmith services, and will use only BA Locksmith in the future. Thank…
read more
via
Arrived for appointment in less time than estimated, completed re-key quickly and charged a reasonable price.
via
I appreciated Ben's efficient, knowledgeable, punctual, and friendly service. He takes the time to explore and explain various options and makes sure that the customer is satisfied with the job.
via
