What our customers say about us
From 155 reviews
Very helpful and knowlageble
via 
Very friendly great price!!!!! I will recommend as well as use them again when needed!
via
Fast, friendly and reasonable.
Response from
Thanks Mario!
via
We just purchased a new home in Eagle with nine separate door levers and deadbolts...all keyed alike. They were Schlage locks, but only Kwikset offers the smart key system. The replacement locks were well over $300 and of course it was …
read more
via
Great service! Ben was right on time, and he fixed the problem quickly. I’ll definitely call Ben if further needs arise, and I will recommend him to anyone needing a locksmith.
via
He was prompt and efficient. He rearranged his schedule to come to my home when it worked for me. Very personable.
via
I was very happy with Ben, very professional & fixed the lock & door handle very quickly & price was reasonable. I would use Ben again!
via
I had a great experience with BA Locksmith & Security. Professional, timely, and made sure I was well informed.
via
Highly recommend! Ben was so knowledgeable about each product and offered a wide range of solutions that fit our needs. So friendly and easy to work with.
via
Prompt, friendly service. Priced as promised. Easy to work with and answered all my questions politely and did not make me feel stupid. Unfortunately I had called a few local competitors who were very unpleasant. Happy to have found BA and…
read more
Response from
So glad that I could answer your questions and help you out. Thanks for the work!
via
Quick, punctual and reasonably priced. Great service!
Response from
Thanks for the great review!
via
Excellent experience and service. Helped provide a solution for our picky household lock needs. Definitely recommend :)
via
The owner was very helpful and accommodating. I highly recommend.
via
Great service and I would use Ben at BA Locksmith again.
via
Highly recommend, outstanding customer service!
via
Excellent customer service!
via
Ben is quick and professional with competitive rates.
via
Ben was very efficient and friendly.
Response from
Thanks Tobi.
via
This company was great! Loved the personal service and quick response time! I highly recommend BA Locksmith.
Response from
Thank you Jennifer! It was a pleasure meeting you.
via
Very helpful lead me to what I needed
via
I found these guys online. They recommended a brand of deadbolt to get to replace my broken one and that would rekey easily with my existing doorknobs and came out on time the next day to install them for and even fixed an issue with the …
read more
Response from
Thanks Wendy! Glad I could help out
via
Returned my call quickly and arrived on time ready to do the work. Professional service!
via
Great Service.
via
The locksmith was very efficient, gave me a fair price and was super quick to come to the rescue when I had locked my keys in my car. Would definitely recommend!
Response from
Thanks Kaylie!
via
Very friendly, on time and did a great job!
via
Ben was reliable, prompt, courteous and a very pleasant person to do business with. Definitely recommend BA Locksmith.
via
Came out early to get me in my truck! Was really quick and a genuinely nice guy! Fair prices
via
Had an emergency where we needed to change locks asap... called BA Locksmith and they arrived that day and changed the locks. The locks work much better now after the re-keying. Thank you so much for the fast and friendly service. Would …
read more
Response from
So happy to help! 😀
via
Excellent service and great rates.
via
Ben did a fantastic job and made sure we were completely satisfied before leaving. We will use him in the future and confidently recommended others use B A Locksmith!
via
Great Service and right on time.
via
Ben provided us with fast and friendly service. It will be very obvious that from the time you meet Ben he wants to provide you with exceptional service, service so good you will tell others about BA Locksmith
Response from
Thank you for your kind words and acknowledging my commitment to excellent service!
via
Professional, knowledgeable, courteous, on-time. Ben answered the phone first time we called and showed up at the scheduled time. Ben was prepared and performed his work confidently and professionally. StepUpTechnology will be referring …
read more
via
Ben did a great job. He fit us into his busy schedule. He asked for photos of our particular lock so he could bring the right parts to the job if needed. He explained everything, was on time, and did just a great job. We definitely would …
read more
via
Extremely fast and friendly service. He was able to match our keys up to blanks with a texted picture and had better pricing than others in the valley. I would recommend BA for both business and personal lock and key needs. Great company to…
read more
via
Ben did a great job servicing our doors. He was very friendly and even more important, did a great job. He knows his stuff! I would highly recommend him for any locksmith needs. Thanks, Ben!
via
Ben was prompt on his time arrival and did the job in the time he said would have it done. I will definitely call him for any lock needs. Highly recommend him and his company in the future. Thanks Ben.
Response from
Thank you. I really appreciate your feedback. Enjoy your day!
via
Very prompt and excellent service. Will use again.
via
Called when I locked myself out of the truck. BA was there in 15min and opened it right up for me. Thank you so much. Will for sure use them again when I need them
Response from
Glad I could help! Have a great weekend
via
Very fast, friendly and responsive service. Thanks!
Response from
Thanks Jordan. I appreciate your business
via
Very friendly, responsive and professional. I highly recommend this company.
via
Ben was extremely prompt and professional. He delivered as promised and had excellent advice on our systems. Without hesitation, I would easily refer him to anyone.
Response from
Thanks Lou. I'm happy to help out with anything your company needs.
via
What a great locksmith! Prompt, kind, knowledgeable, has fair pricing, and did a wonderful job for us. I highly recommend, will refer this company to all who ask for locksmith services, and will use only BA Locksmith in the future. Thank…
read more
via
Arrived for appointment in less time than estimated, completed re-key quickly and charged a reasonable price.
via
I appreciated Ben's efficient, knowledgeable, punctual, and friendly service. He takes the time to explore and explain various options and makes sure that the customer is satisfied with the job.
via
Excellent customer service! The locksmith responded promptly to my need for fast service and was prepared to handle unexpected lock issues. I highly recommend this company and will use again in the future.
via
Quick response, explained everything and reprogramed both door pads and programed our car to open garage door...Very Polite Man...
via
BEN was able to come the same day I called. Did an amazing job, worked through issues with my safe and got the them resolved in a timely manner. Very polite and helpful. If need a locksmith again, I will for sure call BEN and BA Locksmith. …
read more
via
Ben was great, would definitely recommend.
via
Ben is very friendly and does great work. Would definitely use / recommend!
Response from
Thank you!
via
Ben was early for the appointment which worked out fine. He was friendly, quick and efficient. Knowledgeable about our locks as we were rekeying our new house and I was unfamiliar with the brand and how they work. Highly recommend!!!
Response from
Thanks for the great review Craig!
via
Great service!
Response from
Thanks Heather! Have a great weekend
via
Excellent service. Will use this company again and recommend to friends as well.
Response from
Thank you Joann! Have a great night
via
I am very happy to highly recommend this company for any security job needed. The locksmith arrived on time and was very knowledgeable and friendly. He had my old lock out and replaced with a new lock in a timely manner and explained all …
read more
Response from
That's awesome! Thank you so much
via
On time, professional, reasonable!
via
I called to get help with my locks at my house that were sticking. He saved me money by not making me get new locks, just re aligning them with the frame! He also came same day!!!! ♥️💙💜
via
I enjoying working with Ben to solve all my lock needs. He's great, only recommends what you need.
via
Ben came the same day I called him and took care of everything for a very fair price and did a great job he went Above and Beyond I'll always use him in the future
via
Great service at a great price. This company is very professional and got the job done quickly. I would recommend them to anyone in need of a locksmith.
via
Ben arrived on time, was most courteous, and very thorough. We had our new home re-keyed and so it was pretty straightforward. We will definitely use his services again, if needed.
via
Ben is a great locksmith that we highly recommend. He is prompt, efficient, friendly, and cleans up when the job is finished. His prices are fair. What more could you ask for?
via
Ben responded promptly and cheerfully. He called when he got to my mom's house and they had discussed options. He called again with an invoice amount when he was finished. He was able to install deadbolts same day. I would recommend Ben …
read more
Response from
Thanks! It was a pleasure to help out your mom. She is so sweet.
via
Ben was prompt, friendly and got the job done at a reasonable price!
via
Ben was very nice, thorough and did a great job re-keying our house and adding a deadbolt. I would highly recommend him!
via
I highly recommend Ben. He did a great job re-keying my house after we bought it. He was friendly and his prices were excellent. He is very trustworthy.
via
We urgently needed assistance very grateful for the quick response and resolution of our need to get a car unlocked.
Response from
Thank Dan. It was nice to be able to help you out while you were so far away. Have a great day!
via
Ben does an incredible job, very satisfied with his work and his commitment to making sure the equipment installed is perfect for our needs. He is very timely with repairs and goes the extra mile to make sure we understand what happened and…
read more
Response from
Thanks. I truly care about my customers and I appreciate the positive feedback. It's great working for you.
via
We had a deadbolt that broke in the locked position and we could not get inside the house. We called BA Locksmith. He answered the phone right away so we didn't have to leave a message with the hope of someone calling us back. We made an…
read more
via
Was at my home in 15 minutes when others had told me it would be 2 – 3 hours. Fair fee for an after hours call. Nice guy too. Would use again....although I hope I don't have to. 😊
Response from
Thank you! So glad that I was available to help you. It was a pleasure meeting you.
via
I had locked my keys in my car and they got to me in a reasonable time frame and even made it to me a little faster than predicted. They kept in contact with me calling to let me know when they were on the way and to update me on the …
read more
Response from
Thank you for taking the time to write this review. And thank you for your patience in waiting outside the theater in the heat. I will take your advice and take my wife to see Solo tomorrow.
via
We were pleased with the prompt, courteous service for a fair price and would be happy to call on BA Locksmith again for our own needs, as well as recommend him to others in need of these services!
Ben was very nice. He knew what he was talking about. Didn’t try to update me on things I didn’t need. He truely cares about his customers. He cleaned up when he was done. I would recommend him to anyone!
Response from
Thank you for the kind words and positive review!
via
After calling in with our issue of a locked door in our office (with no keys), the response was immediate and Ben was professional, courteous and came to our rescue. Would highly recommend this company.
Response from
Thank you for allowing me to service your locks. It was my pleasure to help you out.
via
Ben is extremely professional, and very helpful when it comes to all of your lock needs. He helped us fix numerous doors that were not latching properly, and auto closures that were malfunctioning and installed incorrectly by other …
read more
Response from
Thank you for the amazing review!
via
On time.
Professional.
Courteous.
Efficient.
Enough said.
Response from
Thanks Tony!
via
Same day service, reasonable pricing
Response from
Thank you for taking the time to write this review. I really appreciate it!
via
Ben was prompt, efficient and reasonably priced! We would recommend him!
Response from
I appreciate the recommendation!
via
Excellent service! Friendly and Prompt, would highly recommend!
Response from
Much thanks! These reviews really help. Have a great day!
via
Ben did a great job in repairing my lock and pad, very professional and great guy. Thank you.
Response from
So glad that I could help you out
via
Great service, very knowledgeable, very professional!
Response from
So glad I could help. Thanks
via
Very professional and was on time of appointment. I would definitely use his service again in the future. 👍👍
We used Ben's services when we moved into a new house and wanted to upgrade our locks. He was very professional, knowledgeable, and efficient. Couldn't have asked for better service and peace of mind.
Response from
Thank you for the great review!
via
Quick, professional, and good prices. Hard to find an honest locksmith these days, and this one is great. HIGHLY RECOMMEND!
via
I had an event at work and to my surprise the cashbox lock was broken! I called BA Locksmith to see if they could help. Ben came out before the event started and was able to break into the cashbox lock. So appreciative of his willingness to…
read more
Response from
It was my pleasure to help you out. Thank you for the glowing review!
via
I highly recommend BA Locksmith! He provided very personalized and prompt service. The price was reasonable. I will call him again in the future when the need arises.
Response from
Thank you! Your staff is excellent to work with. Have a great day
via
Ben provided excellent re-key and repair service. He was able to get me on his schedule quickly. He is knowledgeable, has great communication skills and charged a far price.
via
Ben redid all the locks in our nursing facility. His work was excellent.
via
Ben did a great job installing a keyless entry lock that I had purchased out of town. Some modifications had to be made and he did a great job getting the lock to fit. Will definitely use him again!
via
Very prompt, very knowledgeable. Highly Recommend.
via
Great response time.
Excellent service.
via
Best locksmith. Honest, great job, and efficient.
via
Great service! Very knowledgeable, would use every time!
via
Great shop to work with!!!! Definitely our go to shop from now on!!!
via
Ben showed up in 15 minutes on a weekend to help me with a vehicle lock out.. He was very quick and reasonable in price. I will definitely call again if needed in the future.
via
Excellent service! Able to respond quickly and professionally. Excellent customer service.
via
He came very quickly and got my car door open in 2 minutes. And it was fairly inexpensive, especially compared to other locksmiths. The guy was very nice as well. I would definitely recommend.
via
Ben was awesome! He was very accommodating to my work schedule and was at my house ready to go before our scheduled time. He fixed my draft problem very quickly and efficiently. He explained why the issue was happening and everything he was…
read more
via
We had 2 broken locks and company coming in a few days. Ben came on short notice and quickly repaired them I found Ben to be genuine and someone that takes pride in his work. I would highly recommend him.
via
I had Ben come to my new house and change out some old exterior handles and re-key everything to the same key. He noticed the locks on my sliding door and asked if I wanted that re-keyed as well. He did an awesome job. He was easy to …
read more
via
I had an event at work and realized the morning of that we could not get into our cash box. I called BA Locksmith to see if they could help and Ben came out before the event started and fixed our cash box. So appreciative of his willingness…
read more
